FAQ's

Do you ship worldwide?
Yes, we ship worldwide! 

Which payment procedure should I choose?
Currently we offer Mollie and Paypal as payment methods. 

My order still hasn’t arrived. What can I do?
Check your tracking status. Check your neighbours. Read the disclaimer for any other information. If the total period of time stated within the disclaimer, including the 30 days delay from customs, have expired please contact us at support@phuturenoize.com.

How can I track my order?
We send an automatic tracking code to all our customers, as soon as the package has been send out. This will either be send through our carrier, or we will send it out directly. If you haven’t received this mail, please check your spam. If you haven’t received any e-mail from us regarding your order at all, please first check if your order was successful. If your order was successful and you haven’t received any e-mail at all, please contact us at support@phuturenoize.com. When contacting us, please add your name, address and date of order. All other information about orders and shipping can be found in the disclaimer.

When will a product be restocked?
If it’s not in the text at the productpage, it will either be restocked when mentioned on the Phuturenoize Instagram or otherwise the product will not be restocked. We do however advise you to register your e-mail on the productpage to be notified about any restock. If a product is not on the site anymore, don't expect a restock.

I want to return my items. What do I do now?
Please read our return policy. It will all be explained.

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